SHIPPING & HANDLING
Ready-to-ship/RTS: Please allow for 3-7 business days.
Made-to-order: Please allow for 2-3 weeks turnaround time. (Excluding holidays)
Everything (excluding t-shirts) is handmade, and attention and detail go into every piece.
All orders placed will be shipped through USPS as First Class, and larger orders will be shipped as Priority. Tracking will be sent to the provided email once order has shipped.
We do offer worldwide shipping. Customer assumes all responsibilities for customs fees. Orders will be shipped through USPS as First Class International. Tracking will be sent to the provided email once order has shipped.
Punkaloo is not responsible for lost or stolen packages. If your order is stuck in transit, we highly recommend signing up for text updates on your tracking page provided by USPS. This usually tells the USPS that there is a package that may just be sitting in a location unchecked. If this does not help, please contact your local post office to notify them of the holdup.
RETURNS & REFUND POLICY
We are no longer accepting returns or issuing refunds for items that were ordered incorrectly, however if you receive an item that is defective or damaged, feel free to contact us by email at firstname.lastname@example.org within 3 business days of receipt.
Please read your selection carefully before making your purchase from our online store, and thank you for your business.